Monday, January 14, 2008

The Most Helpful Phone Call Of All Time...I'm Not Kidding!

As many of you already know, I've embarked upon a new adventure.


I became a small business owner.

I formed a Limited Liability Company called reVision writing and consulting, ltd. My company (me) provides nonprofit development, business writing, and academic consultation services.

Things have been progressing nicely lately and I have started learning the game. However, I have one problem. I suck at math.

That means, I suck at figuring out my taxes.

This morning, I placed a phone call to the IRS. (Insert deadly theme music here).

But lo and behold, I had the greatest 1 and 1/2 hour phone call in the history of customer service phone calls. After being on hold for 2 minutes, I was transferred to the Small Business department where a nice gentleman answered the phone. After taking down my reason for calling--figuring out my taxes for the business--he proceeded to spend the next hour and a half taking me step by step through the tax process. He left no stone unturned and even answered my stupid questions.

I was extremely impressed by the service I received and I applaud both the IRS and their service department for their fantastic help today. 

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